1. Please allow 1-3 business days for order processing (we promise to get you the goods asap).2. Once shipped, we'll get you over a shipping confirmation including tracking number!*weeks via local post, however, please allow up to 4 weeks for delivery.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at info@bivionmixstore.com.